Informativa sulle spedizioni

Shipping Policy – 24/48H Express Delivery

Last updated: September 10, 2026

At Novrix Digital, we aim to process and ship orders quickly and securely. This Shipping Policy applies to all purchases made through novrixdigital.com.

1. Shipping Time

Orders are generally shipped using Express Shipping with an estimated delivery time of 24/48 business hours from dispatch.

Delivery times are estimates and may vary depending on the destination, courier operations, public holidays, weekends or circumstances outside our reasonable control.

2. Order Processing

Orders are processed after payment has been successfully confirmed.

Once an order has been prepared and handed over to the courier, the customer will receive the relevant shipping information where available.

3. Tracking

For tracked shipments, customers will receive a tracking number or tracking link by email once the order has been dispatched.

Tracking information may take several hours to become active after the courier receives the parcel.

4. Shipping Costs

Any applicable shipping costs will be clearly displayed during checkout before the order is confirmed.

Promotional or free shipping may be available for certain products, order values or promotional periods.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Novrix Digital cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

6. Delivery Delays

Although most orders are expected to arrive within 24/48 business hours from dispatch, occasional delays may occur due to courier operations, high-volume periods, adverse weather, public holidays or other circumstances beyond our reasonable control.

If your shipment is significantly delayed, please contact us and we will assist you in checking its status.

7. Damaged or Lost Shipments

If a parcel arrives visibly damaged, or if you believe that your shipment has been lost, please contact us as soon as possible.

Please provide your order number and any relevant photographs or information so that we can investigate the issue with the courier.

8. Contact Information

For any questions regarding shipping or delivery, please contact:

Novrix Digital
NICCOLI DAVIDE
Via del Saccardo 71
50041 Calenzano (FI)
Italy

Email: info@novrixdigital.com
Phone: +39 347 853 4585
VAT number: IT07536180487
Website: novrixdigital.com