Termini e condizioni del servizio

Terms and Conditions of Service

Last updated: September 10, 2026

These Terms and Conditions govern the use of novrixdigital.com and the purchase of products offered by Novrix Digital. By accessing the website or placing an order, you agree to these Terms and Conditions, subject to your mandatory rights under applicable law.

1. Company Information

The website is operated by:

Trading name: Novrix Digital
Legal name: NICCOLI DAVIDE
Legal form: Sole Proprietorship
Registration number: NCCDVD03C28G491T
VAT number: IT07536180487

Registered address:
Via del Saccardo 71
50041 Calenzano (FI)
Italy

Email: info@novrixdigital.com
Phone: +39 347 853 4585
Website: novrixdigital.com

2. Products and Services

Novrix Digital sells products through its online store. We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on the website are accurate.

Product images may be illustrative, and minor differences in appearance, packaging or colour may occur where these do not affect the essential characteristics of the product.

3. Prices

All prices are displayed in the currency indicated on the website. Applicable taxes will be included or displayed as required by law.

Shipping charges, where applicable, will be displayed before the customer completes the order.

We reserve the right to change prices at any time. Any changes will not affect orders already accepted by us.

4. Orders

By placing an order, you confirm that the information you provide is complete and accurate.

After an order is submitted, you may receive an automatic order confirmation. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of product unavailability, obvious pricing or technical errors, suspected fraud or inability to process payment.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

5. Payments

Available payment methods are displayed during checkout.

Payments may be processed by independent payment service providers. Customers are responsible for providing accurate and valid payment information.

We do not guarantee that every payment method will be available for every order or customer.

6. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer during checkout.

Estimated shipping and delivery times may be displayed on the website or during checkout. Delivery estimates are not guarantees where delays arise from circumstances outside our reasonable control.

Further information is available in our Shipping Policy.

7. Right of Withdrawal, Returns and Refunds

Consumers may have a statutory right to withdraw from eligible distance purchases within 14 days of receiving the goods, subject to applicable legal exceptions.

Returns and refunds are handled according to our Return and Refund Policy and applicable consumer protection legislation.

Nothing in these Terms limits any mandatory consumer rights.

8. Defective or Non-Conforming Products

Customers are entitled to the statutory protections applicable to defective or non-conforming goods.

If you believe that a product is defective, damaged or does not conform to your order, please contact us at info@novrixdigital.com with your order details and information regarding the issue.

9. Product Availability

Products are subject to availability. If a product becomes unavailable after an order has been placed, we may contact you to offer an appropriate solution or cancel the affected item and issue the applicable refund.

10. Customer Responsibilities

Customers must provide accurate billing, shipping and contact information and must not use the website for fraudulent, unlawful or abusive purposes.

You must not attempt to interfere with the operation, security or integrity of the website.

11. Intellectual Property

Unless otherwise stated, the content of novrixdigital.com, including its original text, graphics, branding, layout and other proprietary materials, is protected by applicable intellectual property laws.

Third-party trademarks, product names, logos and other intellectual property remain the property of their respective owners.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Novrix Digital will not be liable for indirect or consequential losses arising from circumstances outside its reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, nor does it affect mandatory consumer rights.

13. Privacy and Personal Data

Personal information is processed in accordance with our Privacy Policy and applicable data protection legislation, including the GDPR where applicable.

14. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our business, services or applicable laws.

The version applicable to an order will generally be the version in effect when the order was placed.

15. Governing Law

These Terms are governed by applicable Italian law, without prejudice to any mandatory consumer protection provisions that may apply in the consumer's country of residence.

Consumers retain any rights regarding jurisdiction and dispute resolution granted by applicable law.

16. Contact Information

For questions regarding these Terms, orders or our services, please contact:

Novrix Digital
NICCOLI DAVIDE
Via del Saccardo 71
50041 Calenzano (FI)
Italy

Email: info@novrixdigital.com
Phone: +39 347 853 4585
VAT number: IT07536180487
Website: novrixdigital.com